Etiquette

Your experience with Jennifer is her top priority. Jennifer makes all efforts to conduct her business in the finest, friendliest, cleanest, and most healing environment possible. She gives the same consideration and service to all of her clients alike because you, her client, are the most important person while you’re in her hands!

Payment Policy
City Wellness, where Jennifer practices, accepts personal local checks, cash, and credit cards.

Appointment Reservation & Cancellation
Appointment reservations are recommended and highly encouraged.

City Wellness requests a 24 hour advanced notice for cancellations or rescheduling. You will not be charged if you call 24 hours in advance.

All services require a credit card to hold your appointment. All clients canceling within 24 hours or less of their appointments will be charged 50% of appointment. No shows will also be charged 50% of appointment.

Please understand that massage therapy and other healing services I offer are my livelihood, please and be respectful of this cancellation policy! Your courtesy is greatly appreciated!

Personal Possessions
Regretfully Jennifer cannot assume responsibility for personal belongings lost, left behind, or damaged. She suggests leaving your jewelry and other valuables at home so that you may have a more relaxing experience.

Cell Phones
Please turn cell phones off or to vibrate mode while enjoying your services.

Suggestions and Recommendations

Jennifer is sure you will be happy with everything she has created for you. If there is anything that you feel she can improve upon, feel free to letting her know, by contacting her on the Contact page.

Referral Program
Jennifer thanks you for your patronage and referrals! Please let your relatives, friends and coworkers know about Jennifer’s services! Make sure you’re in Jennifer’s database, and on her current mailing and e-mailing list. Please notify her if you have changed your phone number, address or e-mail address. Your privacy is important to Jennifer, and she will only use your e-mail address to provide you with information on specials and events at the sanctuary.

Disclaimer
Jennifer reserves the right to adjust service prices at her discretion. All documented service prices featured on this web-site and on brochures are subject to change without notice. Jennifer is not responsible for pricing discrepancies or typographical errors.

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